Company overview

With more than one in five ATMs in Australia, Customers ATM operates the nation's largest ATM network and securely processes millions of transactions each month.

Our fleet incorporates ATM Solutions Australasia Pty Ltd, which played a key role in establishing the convenience ATM industry in Australia. We are an established company that has been providing ATM services to retail, convenience and hospitality venues for more than 10 years.

We also provide ATM and self-service payment technologies and services to financial institutions and large companies and our fleet includes our leading convenience ATM brand, firstpoint, and ATMs branded for our banking partners.

Our head office is in Cheltenham, Victoria and we have offices and warehouses in Perth, Adelaide, Sydney and Brisbane, as well as offices in Auckland and Wellington via our majority owned company, New Zealand ATM Services Limited.

Customers ATM is quality certified to ISO 9001.


To be Australia and New Zealand's leading independent provider of ATM and other payment services through outstanding customer service and delivery.

Mission statement

Customers ATM will focus on delivering throughout Australia and New Zealand unparalleled and innovative services to its customers and merchants, exceptional value to shareholders, goodwill to the communities in which it operates and an exhilarating environment for its employees.

Industry representation

Our industry representation is holistic and includes various stakeholder groups, committees and other forums across the payments landscape and related industry sectors. Customers Marketing and Corporate Affairs Manager Rohan Martin is chair of the ATMIA Asia Pacific Government Relations Committee; and Customers ATM is a member of the Australian Payments Clearing Association.